Authentication

AUTHENTICATION PROCESS

Everything on Diplomat Goods comes with the assurance of authenticity. The chosen brands stand for elegance and high standards of craftsmanship. We have a zero-tolerance policy for counterfeit goods. Our validation process is standardized yet rigorous to ensure our consumers do not purchase anything which is not genuine from Diplomat Goods.

All products are subject to a multi-layered, brand-specific authentication process by our verification team.

The verification team inspects all goods for appropriate product material & hardware used, quality and make, trimming, consistency, brand markings, date codes or serial tags and hologram stickers.

 

What is Diplomat Goods Protection Policy?

At Diplomat Goods we understand the importance of trust, hence we have taken extensive measures to make sure you are protected each time you place an order via our website.

Every pre-loved item is carefully authenticated by our in-house authentication team. Before we dispatch any item to the buyer, we verify the condition of the product and match it with it's description on our website/app.

  • If your shipment/order never arrives, we'll refund your payment.
  • If your ordered item does not match the description, inform us within 3 days of delivery. Once we verify your claim, we'll refund your payment.

Diplomat Goods Protection Policy protects your order each and every time. Shop now with confidence & 100% peace of mind.

In the rare event, if you suspect that a fake item has been shipped, inform us within 3 days from the date of delivery. We'll verify your claim(s) and if found to be true, we'll issue complete refund.